Last updated: 10 October 2026
IDPixy is a service of PIET GLOBAL - FZCO (Free Zone Company with limited liability, registration number DSO-FZCO-24448), IFZA Business Park, DDP, Premises No. 26218-001, Dubai Silicon Oasis, Dubai, United Arab Emirates. Contact: [email protected].
IDPixy is an online photo editor. From your own photo you create a passport photo, a business photo, a football player photo or a Dubai workplace photo. Some of the edits are made with AI; the result is an edited image and may differ from your original photo. We are not affiliated with any government or authority. The authority to which you submit a photo determines the requirements and whether the photo is accepted.
You can choose between two PRO subscriptions: (1) 3 days of access for €0.99, then automatically €39.90 per month until you cancel, or (2) weekly access for €11.99 per week until you cancel. The chosen price and renewal period are shown before payment. All prices include VAT. You can cancel at any time via the Cancel subscription page or via [email protected]. After cancellation, the subscription will no longer be renewed.
You have a 14-day cancellation period from the day your contract is concluded. You can cancel without giving any reason via the Cancel contract page, by email to [email protected], or using the model cancellation form below. If, when concluding the contract, you ask for the service to begin immediately, then on cancellation you only pay an amount in proportion to the period already provided. We will refund you within 14 days of your cancellation using your original payment method.
(Complete and return this form only if you wish to cancel the contract.)
To: PIET GLOBAL - FZCO, IFZA Business Park, DDP, Premises No. 26218-001, Dubai Silicon Oasis, Dubai, United Arab Emirates, [email protected]
I hereby give notice that I cancel my contract for the supply of the following service: IDPixy PRO subscription
Ordered on: …
Name: …
Email address used for the order: …
Date: …
You only use photos of yourself or of someone from whom you have permission. Misuse, such as misleading an authority, is not permitted.
We do our best to make the service work properly, but give no guarantee that a photo will be accepted. We are not liable for rejection by an authority, except in the case of intent or gross negligence.
We may amend these terms. The current version is always available on this page. We will notify you of any material change by email in advance; if you do not agree with it, you can cancel your subscription before the change takes effect.
Do you have a complaint about the service? Email [email protected] with a short description and the email address used for your order. We will respond within 14 days.
You need a device with an up-to-date web browser, an internet connection and an email address.
You choose a subscription, enter your email address, ask for the service to start immediately and complete your order with the “Order with obligation to pay” button. Until then you can check and correct your details. After ordering, you receive a confirmation by email. We store the order details; the current terms are always on this page and you can save or print them. The contract can be concluded in the language of this website.
The service must be as described, fit for purpose and of satisfactory quality. If it is not, you have statutory rights; these terms do not limit those rights.
These terms are governed by Dutch law. As a consumer, you always retain the protection of the mandatory law of the country in which you live, and you can bring a dispute before the courts of the place where you live.
IDPixy is a service of PIET GLOBAL - FZCO.
Email: [email protected]
Phone: +971 50 358 8521
WhatsApp: Start a chat
Emails are usually answered within 1 working day.
Opening hours: monday to friday
United Arab Emirates: 09:00–18:00
United Kingdom: 05:00–14:00
